We usually deliver during business hours, but sometimes this can be as early as 7am. You will receive a text message the day before your delivery to confirm a 3-hour delivery window. On the day, your driver will contact you via phone about 30 minutes before arrival. When they arrive, they will assess the property to decide how best to transfer the products into your home. Upon leaving, at your request, we will take any packaging or materials back to our facility for recycling.